Services

  • + - Street to home

    Street to Home is an assertive outreach program that supports people who are sleeping rough or experiencing chronic homelessness. 

    Many people continue to be trapped in a cycle of homelessness, often transitioning from unstable accommodation to emergency shelters to rough sleeping. This can continue for many years resulting in a state of chronic homelessness.

    Moving out of this cycle requires access to affordable and permanent housing and a range of integrated support and healthcare services in order to maximise the potential for tenancy success and prevent a return to homelessness. 

    Street to Home is dedicated program to support people who are sleeping rough or experiencing chronic homelessness to move into stable, sustainable, long-term housing.

    The team operates 20 hours per day, 7 days per week from 6am – 1am. We are a multidisciplinary team comprised of Inclusive Health Nurses from Mater Health who provide outreach nursing care alongside Micah Projects Support and Advocacy Workers.

    Who we work with 

    The Street to Home program is available to individuals, and families who are currently experiencing homelessness, in that they do not have a safe, stable home to call their own. This includes people who are living on the street, in parks, in cars, in temporary shelters or couch surfing.

    Thomas

    “One afternoon the Micah team turned up and said ‘Good news: you've got a place. We’ll come and pick you up in the morning',” Thomas. Photography: Craig Holmes.

    Read Thomas' story.

    What we do 

    Street to Home provides a range of very practical housing, support and healthcare services designed to help individuals and families find and sustain appropriate housing and to access and manage their healthcare needs. We aim to minimise the amount of time that any individual or family spends experiencing homelessness.

    Outreach occurs in parks and other public spaces where people sleep rough, in private homes and in the community wherever our services are required. These services are spread along a continuum from prevention of homelessness and crisis response through to supporting people who are chronically homeless to break the cycle.

    We provide support for individuals and families to:

    • discuss current issues impacting their lives and their housing
    • identify potential housing options available to them
    • apply for housing, including applications for public housing
    • access appropriate health services (including direct nursing care)
    • access the correct support and assistance entitlements
    • manage their income, budgets and any existing debts, and access financial counselling where appropriate through our referral network
    • use their own income to access safe, affordable, short-term accommodation and ultimately long-term housing
    • develop and maintain links with services needed to achieve their housing and related individual/family goals, such as health, education, training and employment goals
    • communicate with organisations regarding issues which may be impacting their life such as child protection, income support, education, child care, corrections, employment and training 
    • access legal support and advice relating to tenancy matters through referrals
    • understand the rights and responsibilities of any new tenancy.

    As with all Micah Projects programs devoted to maintaining successful tenancies, Street to Home adopts a holistic, evidence-based approach. We recognise that issues related to housing, health, social isolation, employment, education and income are all interconnected, and that solutions to these challenges require an integrated approach.

    Next steps 

    To find out more about the Street to Home program, including eligibility criteria for individuals and families, please contact us.

    If in doubt, call. We are committed to helping people experiencing a housing crisis, ether directly through one of our Micah Projects teams or by providing information about the best organisation to contact.

    The Evidence 

    Street to Home is an outreach program that is based on the Housing First approach.

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available for the prevention and ending of homelessness.

    Key research and best-practice frameworks that we have drawn upon when developing and reviewing our Street to Home Program, and our Homeless to Home Healthcare After-Hours Service include:

    Investment 

    The program is funded by the Queensland Government Department of Housing and Public Works.

    You may like to consider donating a welcome pack of essential household items for an individual or family moving from homelessness.

    Donations are always appreciated and those over $2 are tax deductible.

  • + - Coordinated access and referral

    Micah Projects is a first port of call for people experiencing or at risk of experiencing homelessness in the greater Brisbane region.  

    We offer a range of support services including a street outreach program, programs designed to help prevent homelessnessInclusive Health services, and support and referral services to help people access secure, affordable housing options.

    Our staff have an extensive knowledge and experience in the delivery of services and support to people experiencing homelessness or at risk of experiencing homelessness.  

    Who we work with 

    We assist individuals and families who are currently experiencing homelessness or are at risk of experiencing homelessness. We can provide information and advice which may assist you to resolve the issue. We provide information and advice to everyone who contacts us, whether they are the person in crisis or someone assisting them. 

    What we do 

    Micah Projects does not have housing stock of its own to provide to people experiencing homelessness, and does not operate a shelter or emergency accommodation service.  

    We do however have extensive knowledge about the services and support available, both from our organisation and from others, and we can refer you to the most appropriate team or partner organisation (the people most likely to be able to assist you soonest). There is a range of services operated by Micah Projects designed to help prevent and address homelessness.

    This includes the provision of direct support to complete housing application forms, including requests for emergency housing or social and community housing. We work closely with the Department of Housing, and can assist you to prepare applications for additional support such as rental bond loans.

    Micah Projects is part of Inclusive Health Partnerships that adopt a Housing First approach to inform the integration of nursing services into the Home for Good teams. 

    Key service providers with whom Micah Projects have a collaborative partnership, and who we may refer people to include:

    While our staff can refer individuals and families in need to the most appropriate people for support services (within Micah Projects or externally), our team can act as the as a primary contact point, liaise with partners to help people stay on track towards safe and affordable long-term housing.

    As with all Micah Projects’ services devoted to maintaining successful tenancies Coordinated Access and Referral adopts a holistic, evidence-based approach that recognises that issues related to housing, health, social isolation, employment, education and income are all interconnected, and that solutions to these challenges require an integrated approach.

    Bob

    “When you’re on the street the future doesn’t look good, but here there’s a bit of hope,” Robert. Photography: Katie Bennett.

    Read Robert's story.

    Next steps 

    We are available to provide information and advice over the phone from 8am to 5pm, 7 days a week. Phone 3036 4444. You can also email us. Information and advice is available to people in crisis or people looking to refer someone for support.

    If in doubt, call. We are committed to helping people experiencing a housing crisis, ether directly through one of our Micah Projects teams or by providing information about the best organisation to contact.

    The Evidence 

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available for the prevention and ending of homelessness.

    Home for Good Coordinated Access and Referral team incorporates a Housing First approach

    Key research and best-practice frameworks that we have drawn upon when developing and reviewing our service include:

    Investment 

    The program is funded by the Queensland Government Department of Housing and Public Works.

    You may like to consider donating a welcome pack of essential household items for an individual or family moving from homelessness.

    Donations are always appreciated and those over $2 are tax deductible.

  • + - Individuals or families at risk of homelessness

    Micah Projects is part of a consortium of service providers who work to support people at risk of homelessness to maintain their existing tenancy or accommodation where possible, and/or to access more sustainable accommodation for the future where appropriate.

    We provide support for private and public tenants to sustain their tenancies through a range of services including tenancy support, advocacy, case management, financial counselling and referral services.

    These services reflect the Micah Projects strategy to:

    • respond to a crisis early to prevent an individual or family from becoming homeless 
    • provide rapid rehousing options where appropriate to minimise the length of time homelessness is experienced 
    • help individuals and families to navigate what long-term sustainable housing options are available and affordable for them
    • provide access to integrated post-housing support in order to prevent a return to homelessness.

    Who we work with 

    Individuals and families with children under 18 who:

    • are currently in rental accommodation or housing, either private or public
    • are at risk of not maintaining a tenancy, or are currently experiencing homelessness
    • have persistent symptoms, significant functional impairment and psychosocial disability, and may have become disconnected from social or family support networks
    • are at risk of not maintaining a tenancy.

    What we do 

    We provide a range of very practical support services designed to help individuals and families find and sustain appropriate housing.

    We offer in-person support to:

    • identify individual and family needs
    • develop and prioritise housing goals
    • manage income, budgets and any existing debts, and access financial counselling where appropriate through our referral network
    • access the correct support and assistance entitlements
    • use your own income to access safe, affordable, ongoing short-term accommodation and ultimately long-term housing
    • develop and maintain links with services needed to achieve your housing and related individual/family goals, such as health, education, training and employment goals
    • help communicate with organisations regarding issues which may be impacting on your life such as child protection, income support, education, child care, corrections, employment and training 
    • access legal support and advice relating to tenancy matters through referrals
    • negotiate positive housing outcomes when disputes arise
    • end tenancies positively when it is time to move on
    • assist with the One Social Housing application process where necessary.

    We adopt a holistic, evidence-based approach that recognises issues related to housing, health, social isolation, employment, education and income are all interconnected, and that solutions to these challenges require an integrated approach.

    A family of eight in their home smiling together

    “It was a major win for us, the moment we were able to walk out of that hotel room,” Katrina Parson. Photography: Craig Holmes.

    Read the Parson's family story.

    Next steps 

     To find out more, including eligibility criteria for individuals and families, please contact us.

    If in doubt, call. We are committed to helping people experiencing a housing crisis, ether directly or by providing information about the best organisation to contact.

    The Evidence 

    Micah Projects is devoted to delivering programs that achieve maximum positive impact by drawing on the best evidence-based research available for the prevention and ending of homelessness.

    Key research and best-practice frameworks that we have drawn upon when developing and reviewing our service include:

    Investment 

    The program is funded by the Queensland Government Department of Housing and Public Works

    You may like to consider donating a welcome pack of essential household items for an individual or family moving from homelessness.

    Donations are always appreciated and those over $2 are tax deductible.

  • + - Supportive housing - Hope Street

    Micah Projects believe that Supportive Housing – the provision of permanent, cost-effective housing along with supportive services and healthcare is the solution to homelessness.

    Supportive Housing can provide an immediate solution to ending the homelessness of the most vulnerable and chronically homeless people in Queensland. Chronic homelessness is the long term or repeated homelessness of a person, who often is living with a disability, including a mental illness or addiction.

    Supportive Housing is ethically responsible, evidence-based, and cost-effective.

    Micah Projects offers outreach Supportive Housing through our Homefront team and on-site Supportive Housing at Brisbane Common Ground by our 'Supportive Housing – Hope Street' team.

    Rachelle

    Rachelle, a former Brisbane Common Ground tenant, came to Australia as a 14-year-old refugee and was determined to make a life for herself here in Australia. Photography: Craig Holmes.

    Read Rachelle’s story.*

    Supportive Housing – Hope Street

    Micah Projects works in collaboration with Common Ground Queensland in the advocacy for and operation of Queensland’s first dedicated supportive housing building: Brisbane Common Ground. Micah Projects provides 24/7 support services to tenants who require it and Common Ground Queensland provides the tenancy and property management.

    The transition from homelessness to creating a home is not always easy. The impact of traumatic experiences, disconnection and living in public spaces, all influence how a person makes this transition. In order to give each person the best possible opportunity, Micah Projects liaises with community services, healthcare providers and education and training institutions to take a collaborative approach to supporting a person.

    Brisbane Common Ground at 15 Hope Street, South Brisbane brings together the right ingredients to help tenants make a home. It is affordable, with rent based on a percentage of income. Tenants have the stability of a General Tenancy Agreement and can live in Brisbane Common Ground for as long as they meet the terms of the agreement and it remains the housing of their choice.

    To find out more about Brisbane Common Ground please contact us.

    Micah Projects receives funding from the Queensland Government through the Department of Communities, Child Safety and Disability Services to provide Supportive Housing services.

    You may like to consider donating a welcome pack of essential household items for one person moving into Brisbane Common Ground. 

    Donations are always appreciated and those over $2 are tax deductible.

    *While Rachelle chose to transition into private rental, tenants can live in Brisbane Common Ground for as long as they meet the terms of the agreement and it remains their housing of their choice. In all ways it offers a permanent, stable home.

  • + - Inclusive health

    The Inclusive Health Partnerships program is an integrated, person-centred, trauma-sensitive and sustainable response to the health needs of vulnerable Brisbane people, including people experiencing homelessness.

    The Inclusive Health program recognises a broad range of social detrimental factors, in addition to the presence or absence of disease, impact upon people’s health. In adopting a Housing First approach, the program integrates healthcare with housing and social support services, to achieve improved outcomes for people who are vulnerable and experiencing homelessness.

    The Inclusive Health approach is effective in providing better health services for vulnerable people, through integrated, multi-disciplinary healthcare programs. The program also provides significant community savings.

    For more information please visit Micah Projects Inclusive Health Webpage.

  • + - Domestic and family violence

    Micah Projects is committed to supporting Brisbane woman and children, to ensure they feel safe and free from fear of domestic and family violence.

    Our Brisbane Domestic Violence Service (BDVS) team is a first port of call for woman and children experiencing or at risk of experiencing domestic and family violence.  

    If you or a family member or friend are experiencing domestic and family violence, please call (07) 3217 2544. Support is available 24 hours a day, seven days a week.

    If you are currently in an emergency situation call the Police on 000.

    BDVS provides information and referral, crisis support, practical assistance, advocacy, counselling and emotional support. We work to provide a safe environment in which people can access our services to meet their needs - over the phone, on-line, or via in-person visits in the home or at a nominated safe place.

    Visit the Brisbane Domestic Violence Service Website

  • + - Other crisis services

    This website is full of information regarding our services. If you are in need of help or information please call us.  

    Phone (07) 3036 4444.

    If Micah Projects Home for Good can help, our staff will put you in contact with the person in our organisation who can assist you. 

    We have strong collaborative partnerships with other service providers. If we are unable to provide the service you require, we will refer you directly to the most appropriate organisation.

    If you prefer to call other services directly, the Organisations below may be of assistance.

    Homelessness 

    Homeless Hotline If you are experiencing homelessness or are at risk of homelessness, you can contact Homeless Hotline freecall 1800 474 753 for confidential advice (24 hours) or email psosupport@smartservice.qld.gov.au

    This service can help by providing information about an immediate safe place to stay, practical assistance such as where to get meals, showers and clothing and advice and support.

    Domestic Violence

    If you are currently in an emergency situation call the Police on 000.

    Brisbane Domestic Violence Service (BDVS) is Micah Projects service for woman and children experiencing or at risk of experiencing domestic and family violence. Phone (07)3217 2544. For more information please visit the dedicated BDVS website.

    dvconnect provides free help for women, men, children and pets affected by domestic and family violence across Queensland.

    dvconnect womensline (phone line for women, children and young people - 24 hours, 7 days) phone 1800 811 811

    dvconnect mensline (phone line for men - 9am - midnight, 7 days) phone 1800 600 636

    General

    Lifeline Lifeline provides access to crisis support, suicide prevention and mental health support services. Phone 13 11 14.

    1800 RUOKDAY (1800 7865 329) This number links you through to 6 different crisis support or mental health information lines:

    Queensland Ombudsman The Queensland Ombudsman's Office is an independent complaints investigation agency. Their role is to ensure public agencies (state government departments and bodies, and local councils) act fairly and make the right decisions for Queenslanders.

    They also help public agencies improve their decision-making and administrative practice for the benefit of the community. If you believe that a public agency has made an unfair or incorrect decision about an issue that affects you, they may be able to help. Phone (07) 3005 7000 / Toll Free (landlines only) 1800 068 908.

    For information on more services view Micah Projects useful links.